FAQs

Find answers to common questions about our Residential Care Software. Learn how HayatCMS supports care providers with easy scheduling, record-keeping, and more.

How do I get started with HayatCMS?

To begin, visit [https://www.hayatcms.co.uk/ ], navigate to the “Book a Demo” section, fill out the form provided, and you’re all set! This demonstration will provide you about how HayatCMS works.

Is the system secure?
Yes. HayatCMS is designed to securely store all sensitive data, with controlled access based on user roles.

Is it possible to track how many hours my team have worked?
Yes. All team hours are recorded based on their daily activities and shifts, enabling management to track the total work hours for each team member.

Will our data be secure?
To ensure that data is only accessible by those who should be accessing it, our system uses secure log-ins. Please get in touch with us if you require any specific security information.

What happens if a visit is missed or a task is not completed?
Missed visits and incomplete tasks are tracked and flagged for management review. This ensures that no service gaps go unnoticed.

Is there a cost to use HayatCMS?

Yes. HayatCMS is a licensed care management system, and using the platform typically requires a paid subscription. However, for pricing, you can contact our team.

Does using HayatCMS require any specific tablet or other smart device?

Any desktop computer, tablet, or mobile device can use our care management system.

Any hidden charges?

No, HayatCMS believes in clear and transparent pricing. There are no hidden charges and no compulsory add-ons forced on you.

I have a non-technical team. Is it hard to use the HayatCMS?

No, our system is incredibly user-friendly! HayatCMS was created to be as user-friendly as possible. Several caretakers who have already used our system say it’s as simple as using their phone! We have created the system with the understanding that some caretakers lack the confidence to use computers or mobile devices.

Is there a way to manage funding and billing in one place?

Yes. The system links service time with payment tracking, allowing agencies to manage funding, payments, and invoices centrally.